About Us

Send International Couriers and Cargo Worldwide from Bengaluru at lowest costs, speedy, Economy delivery and safe handling. CCF Express is Offering Courier discounts on heavy and bulk shipments to countries like UK, Canada, USA, Germany, Australia and France to name a few.

We offer door to door services for any kind of shipments to ensure zero inconvenience for the customers worldwide. Our quality driven team ensures timely pickup and delivery with damage free packaging and handling.

Up to auto insurance 5000rs every courier shipping above value insurance has to be take if required.

Required Documents :

  • KYC
  • Invoice or Products Purchase bill
  • For gift or sample allowed 25000rs less value only.


Terms & Conditions

1. The customer is responsible for customs/ duties/ charges and will not hold Garuda Express against any of the associated charges and/or delays arising due to customs clearance.

2. The customer is solely responsible for the dimensions and weight specified to be correct and if there are any variations to the weight and/or dimensions, the customer could be charged for the extra weight and additional processing charges occurring due to change in dimensions/weight declared and also the shipments could be stopped due to discrepancy in dimensions specified.

3. Garuda Express is not responsible for shipment held for any reason beyond our control like government agencies, natural calamities or unforeseen events.

4. The customer also agrees not to ship any prohibited items listed in Garuda Express website (subject to changes from time to time) and is solely responsible for the consequences arising out of it if sent.

5. Return shipment charges and also possible custom charges will be borne only by the Customer provided if there is no mistake of Garuda Express.

6. Claims on Shipment value above Rs.1000/- would be entertained only upon insurance of the packages.

7. In case of damage of shipments because of solely Garuda Express mistake, refund will be given in 90 days.

8. Claiming conditions: Complaint must be given within 72hrs in writing from the shipment delivery date, along with proof.

9. A.Garuda Express is not liable For the Following:

B. We reserve the right , without admitting liability to refund transportation/shipping charges so. But Garuda Express is not obligated to do so.
C.Consequential damages: Garuda Express is not liable for the following , whether they arise in contract or any other form of civil aviation, including negligence , and even if they are our fault.

10. A.Garuda Express is liable for:

B.What 'actual value' Means: the lowest of the following amounts determined as the time and the place we accepted the shipment documents (meaning any shipment without commercial value).
C.Any claims on documents will be entertained upon taking the insurance - DHL/FedEx/UPS etc.

11.All disputes are subject to Bangalore jurisdiction only.

Privacy & Cancellation Policy

This policy applies to all services provided by Garuda Express, its partners and carriers under the DBA (Doing Business as) Garuda Express via ccfexpress.com (&.net), their offices, their agent offices or their partner carriers.

Garuda Express Courier services ("CCFEX") understands the importance of protecting the privacy of users of the Garuda Express website www.ccfexpress.com. The information collected on the CCF Express website is used to market and improve the services of CCF Express and its subsidiaries', to improve the content and services on the Garuda Express web site and make it easier to use and more appropriate to individual users and to contact its users with updates to the web site or for other marketing purposes. Garuda Express may use this information, with the users' permission, for the above purposes.

Garuda Express never shares any information obtained on or from the Garuda Express website with any other organization, and will not do so in future, unless required by law. Garuda Express will not sell information obtained through the Garuda Express website to any party or parties.

Certain areas of the Garuda Express website, including but not limited to the sections on 'Tracking', 'Service Guide', 'Franchisee', 'Corporate Solutions', 'Careers' and 'eSolutions' require registration or a password for access. Information obtained from registered users of these areas may also be used for Garuda Express marketing purposes, and cookies may be used in those and other areas, as is described in this privacy policy. Information obtained in these areas may also be used in accordance with agreements governing access to and use of the specific areas, including, but not necessarily limited to the 'Tracking' section on the Garuda Express website. In addition, visitors to the Garuda Express website may choose to register for a Garuda Express website username and password to simplify access to some interactive features on the Garuda Express website. Log file data and other information gathered from registered users of the Garuda Express website are used to improve the customer experience of the users of the Garuda Express website.

The Garuda Express website login currently provides users with access to Tracking, Location Finder, Price and Time Finder, Create Shipment and Request Pickup. In the future, Garuda Express may add other features to those accessed through the Garuda Express website Login.

Please also see the Garuda Express 'Conditions of Carriage' for terms of carriage, limitations of liability, and disclaimers of warranty and general terms applicable to all delivery services and various information used and provided with the services of Garuda Express.

Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: shipper name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.

For more information on this Privacy Policy, please refer to the detailed section on the privacy policy below.

1.Information collected about visitors to the Garuda Express web site: The Garuda Express web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the Garuda Express website), type of Internet browser, and visitor's IP address.

2.Personal Information collected on the Garuda Express website: Several areas of the Garuda Express website ask for personal information. They include the username registration, features of managing the user account of the users and registration pages for various online services offered by Garuda Express on the Garuda Express website. This list may be expanded without notice. In the event that it is expanded, additional information may be required. In these areas, the user's name, address, email address, billing information, and business profile are requested. This information is collected to help us further develop Garuda Express services, to provide users access to various Garuda Express internet-based information and product services, and to bill users for those services if users elect to use them.

3.Manner of use of the user information collected on the CCF Express website The information collected through the Garuda Express website site helps Garuda Express identify the type of web site content the customers value most. Garuda Express uses this information to market and improve the Garuda Express website and its services. Garuda Express also use this information to send you email notifications about updates to the CCF Express website, and to contact the users by other means for marketing and other purposes. Garuda Express policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Garuda Express and its subsidiaries (unless required by law); provided, however, in some cases Garuda Express may use suppliers to assist Garuda Express in collecting, using or otherwise processing for Garuda Express benefit the information obtained through the Garuda Express website. Garuda Express practice requires its suppliers to conduct such activities consistent with this policy and Garuda Express requirements of maintaining privacy of Garuda Express customers.

4.Use of third party links on the Garuda Express website Parts of the Garuda Express website consist of products and services hosted by subsidiaries and third-party businesses. When users leave the Garuda Express website to visit one of these sites, the only information transferred to the third-party is the fact that the user came from the Garuda Express website. This practice allows the third-party to monitor their web site traffic, but does not provide them with any information about the users of the Garuda Express website. Garuda Express is not responsible or liable for the independent privacy policies of third-party sites. Users are advised to consult the privacy policies at those third party websites to determine how the user's information may be used.

5.Cookies, their functionality on the Garuda Express website, how to remove them from the user's hard drive: A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser's application folder on the user's computer. Once placed onto the user's computer, the cookie will allow the web site to "recognize" you as a unique user of the website. Cookies help Garuda Express with the capability to personalize information for certain segments of its customer base. They are also are used to allow Garuda Express the opportunity to associate individual customers with their information profiles. For example, through the use of cookies, the Garuda Express website username can "remember and auto fill" your user ID when users login their Garuda Express website Login username on the Garuda Express website from their computer. Cookies can be removed from a user's hard drive. Also, depending on what type of web browser and what browser version the user of the Garuda Express website is using, users may be able to change the properties on their cookie file so that cookies are not used or saved. Please check with the browser provider for more information on removing cookies.

6.SECURITY ALERT- SPAM MAILS Fraudulent Email Alert:
You may be receiving reports of fraudulent emails with the subject lines "Shipping Conformation," "Verify Info," Promotion gifts and cheques" "Some important information is missing" and "Please fulfil the documents attached to verify your identity." The fraudulent email may have an attached file that may contain a virus or other malware.

If you receive a message matching this description below, do not open the email or click on the attachment. Delete the email immediately or forward it to the corporate IT team & Vigilance team.

Garuda Express does not request, via unsolicited mail or e-mail, payment or personal information in return for goods in transit or in Garuda Express custody. If the fraudulent e-mail resulted in financial loss you should contact your banking institution immediately through the appropriate channels. Garuda Express is not responsible for any charges or costs incurred as a result of unauthorized or fraudulent activity that abuses the Garuda Express name, service marks and logos.

Common Warning Signs of Online Scams: Unexpected requests for money in return for delivery of a package, gifts from a promotion company, often with a sense of urgency. Requests for personal and/or financial information. Links to misspelled or slightly altered Web-site addresses (CCF Express,com, Garuda Express Inc..etc.) Spelling and grammatical errors or excessive use of capitalization and exclamation points. Claims that you have won a large sum of money in a lottery or settlement.


1. Cancellation by Customer: Once a shipment is dispatched from location where the package is dropped off, the service cannot be cancelled by the customer. In case of requests for shipment cancellations, Garuda Express reserves the right to accept or reject requests for shipment cancellations for any reason whatsoever. If Garuda Express approves cancellation of shipment, Garuda Express shall refund the entire amount to you instantly.

2. Cancellation by Garuda Express: There may be certain shipments that Garuda Express and or its partners are unable to accept or accept but unable to service and these may need to be cancelled. Some situations that may result in service being cancelled (but not limited to) are 1) the non- availability of the delivery service to the address to which customers package is required to be shipped, 2) Inaccuracies or errors in package content information specified by customer or agent, identified as prohibited by Garuda Express compliance department. Garuda Express will contact you if all or any portion of your order is cancelled or if additional information is required to ship your order. If your order is cancelled after your credit card or bank account has been charged, the said amount will be reversed back in your credit card / bank account. If the shipment had to be cancelled due to a mistake on your part, Garuda Express reserves the right to determine the refund amount. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Garuda Express.

You agree not to dispute the decision made by Garuda Express and accept Garuda Express decision regarding the cancellation.

Note: Our privacy and cancellation policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to Garuda Express desktop website, Garuda Express mobile WAP site & Garuda Express mobile applications